Frequently Asked Questions

Products and ingredients

Where are Bertoli Beauty products made?

All Bertoli Beauty products are made in Italy and follow European Union rules for cosmetic ingredients. Many ingredients are sourced in the Emilia-Romagna region.

What is Bertoli Beauty's signature ingredient?

Italian red grape polyphenols, antioxidants from red grapes grown in Emilia-Romagna. Every product contains them. See Ingredients.

Are the products vegan and cruelty-free?

Yes. All products are vegan and cruelty-free.

Are the products gluten-free?

Yes.

Do the products contain parabens or sulfates?

No. No Bertoli Beauty product contains parabens or sulfates.

Are the products natural?

96–98% of the ingredients in each product are of natural origin. Some ingredients, including aloe vera, olive oil and sunflower oil, are organic.

Are the products fragrance-free?

No. The products are scented and contain fragrance (parfum).

Are the products suitable for sensitive skin?

They are formulated for all skin types, including sensitive skin. Anyone with specific concerns or allergies should check the full ingredient list on each product page with their doctor.

Do any of the products contain SPF?

No. None of the products has an SPF rating. The brand's directions say to follow with sunscreen in the morning.

Can the products be used during pregnancy?

Bertoli Beauty does not publish pregnancy-specific guidance. Anyone who is pregnant or breastfeeding should review the ingredient lists with their doctor.

Can the products be used together?

Yes. They are designed as a system and sold together in three sets. Apply serums first, then creams. See Routines.

Which product is best for dark spots?

The Vitamin C Brightening Cream.

Which product is best for wrinkles and firmness?

The Stem Cell Serum.

Which product is best for puffy eyes and crow's feet?

The Eye Serum.

Does Bertoli Beauty sell a cleanser, toner or sunscreen?

No. The range is two serums and two creams.

Is the packaging recyclable?

Yes. Products come in recyclable jars and bottles.

Buying

Where can I buy Bertoli Beauty?

Only at bertolibeauty.com. The brand does not list other retailers.

Are the sets cheaper than buying products separately?

Yes. Each set costs less than its products bought separately. Current prices and savings are on the Products page.

What payment methods are accepted?

Visa, Mastercard and American Express. Shop Pay Installments is available at checkout.

Shipping and returns

Is shipping free?

Standard shipping within the United States is free. Two-day expedited shipping is $12.00.

Does Bertoli Beauty ship internationally?

The published shipping policy says Bertoli Beauty is currently available only in the United States.

How long does delivery take?

Orders are processed within 48 hours, then delivered by USPS in 2–5 business days within the United States. Times can be longer during holidays.

What is the return policy?

There is a 30-day risk-free guarantee. If you are not completely satisfied, contact customer care within 30 days of purchase to arrange a return and a refund to your card. See Shipping, returns and payment.

How do I contact customer care?

Email support@bertolibeauty.com. See Contact.